Terms & Privacy

Terms and Conditions

These terms govern your use of the Clinical Advisors website at clinicaladvisors.com.au (the “site”), operated by Clinical Advisors Pty Ltd (“we”, “us”, “our”). By using the site, you agree to these terms. If you do not agree, please do not use the site.

1. About us and our services

Clinical Advisors is an Australian healthcare business offering clinical and medical recruitment, and healthcare go-to-market and growth consulting. The site provides information about our services, job listings, articles and career guides, a healthtech directory, and paid advisory products.

Information on the site is an invitation to enquire, not an offer. Engaging our recruitment or consulting services is governed by a separate written agreement between us and the client, not by these website terms.

2. General information only

Our articles, guides, the readiness series and the directory are general information. They are not professional, legal, financial, medical or career advice, and should not be relied on as such. You should get your own advice before acting on anything you read here.

3. The healthtech directory

The directory is compiled from public and third-party sources and is provided as a general reference. We do not guarantee that it is accurate, complete or current, and a listing is not an endorsement. If your company is listed and you would like it updated or removed, email us and we will action it.

4. Job listings

Job listings are provided in good faith and may change or close at any time. A listing is not an offer of employment, and applying does not create any obligation on us or on the employer.

5. Paid products

Some products, such as advisory sessions, are paid. When you buy one:

• the price, what is included and how it is delivered are set out at the point of purchase;
• payment is processed by our payment provider, and payment confirms your order;
• if you need to reschedule or cancel a booked session, contact us as early as you can and we will do our best to accommodate you.

Nothing in these terms limits your rights under the Australian Consumer Law.

6. Intellectual property

The content on this site, including text, graphics, logos and guides, is owned by us or used with permission. You may view and share it for your own personal, non-commercial use. You may not copy, republish or use it commercially without our written permission.

7. Acceptable use

You agree to use the site lawfully, and not to interfere with it, misuse it, or use it to harvest data or send unsolicited messages.

8. Third-party links

The site may link to third-party websites and tools. We provide these for convenience and are not responsible for their content, products or privacy practices.

9. Liability

To the extent permitted by law, we are not liable for any loss arising from your use of the site or your reliance on its content, including indirect or consequential loss. Nothing in these terms excludes any right you have under the Australian Consumer Law that cannot lawfully be excluded.

10. Governing law

These terms are governed by the laws of New South Wales, Australia. Any dispute will be handled in the courts of New South Wales.

11. Changes to these terms

We may update these terms from time to time. The current version will always be on this page, with the date it was last updated.

Privacy Policy

Clinical Advisors (“we”, “us”, “our”) respects your privacy. This part of the page explains what personal information we collect, how we use it, and your rights. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. What we collect

Depending on how you deal with us, we may collect:

• Contact and identity details: your name, email, phone number and the organisation you work for, when you sign up to our newsletter, book a call, enquire, or buy a product.
• Candidate information: if you are a doctor or clinician engaging with us about work, your CV, work history, qualifications, registration details, career preferences, and your responses to our readiness check and series.
• Client information: business contact details for companies engaging our recruitment or growth services.
• Payment information: when you buy a paid product, your payment is handled by our payment provider. We do not store your full card details.
• Technical information: when you visit the website we may collect your IP address, browser type, and usage data through cookies and analytics.

You do not have to give us your personal information, but if you do not, we may not be able to provide the service you are asking for.

2. How we collect it

We collect information directly from you, through forms, email, phone, and calls, and through the third-party tools that run parts of our website and services, including our website host, form tools, scheduling tools and payment provider.

3. Why we use it

We use your personal information to:

• provide our recruitment, consulting and advisory services;
• match candidates to roles, and put candidates forward to prospective employers;
• respond to your enquiries and deliver what you have asked for;
• send you our newsletter, series and relevant updates, where you have agreed to hear from us;
• process payments for paid products;
• run, maintain and improve our website and services;
• meet our legal and record-keeping obligations.

4. When we disclose it

We may share your personal information with:

• Prospective employers or candidates, as part of a recruitment process. If you are a candidate, we only share your information with a prospective employer in connection with a role you are being put forward for, and we take care to do this appropriately.
• Service providers who help us run our business, including website hosting, form and survey tools, scheduling tools, email and marketing tools, payment processing and analytics.
• Professional advisers, or where we are required or permitted to by law.

We do not sell your personal information.

5. Overseas providers

Some of our service providers store data outside Australia, including in the United States and other countries. Where this happens, we take reasonable steps to ensure your information is handled consistently with the Australian Privacy Principles.

6. Storage and security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. No system is completely secure, so we cannot guarantee absolute security, but we work to keep your information safe and to keep it only as long as we need it.

7. Marketing and opting out

Where you have agreed to hear from us, we may send you our newsletter and relevant updates. You can unsubscribe at any time using the link in our emails, or by emailing us. We will action your request promptly.

8. Access and correction

You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Email us at the address below and we will respond within a reasonable time. There is no charge to ask, though in some cases we may need to verify your identity first.

9. Cookies

Our website uses cookies to make the site work, to remember your preferences, and to understand how the site is used. You can control cookies through your browser settings. Turning cookies off may affect how parts of the site work.

10. Complaints

If you have a concern about how we have handled your personal information, email us and we will work with you to resolve it. If you are not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

11. Changes to this policy

We may update this policy from time to time. The current version will always be on this page, with the date it was last updated.